Who we are

In this privacy policy references to "we", "us", "our" and "The Concorde Initiative" refers to The Concorde Transformational Training Company Ltd. References to "our Website" or "the Website" are to www.the-concorde-initiative.com

Your Personal Data & Confidentiality

The Concorde Initiative is registered under the Data Protection Act 1998 and observes the code of practice covering the use of personal data as outlined in this act.

At The Concorde Initiative we are committed to protecting your personal information that you share with us through the internet. This statement sets forth our privacy policy regarding information you provide to us through the use of our Website.

The Information We Gather

We collect information about you through two principal means: through your voluntary submission of information and through technology (for example IP addresses and cookies).

Personally Identifiable Information

You can use the majority of our web site without being required to divulge any personally identifiable information to us. To participate in or use some of the activities available on our site you may be required to provide certain personally identifiable information (such as your name, address, e-mail address, telephone number, fax number, mobile phone numbers and data of a more personal nature such as date of birth, gender etc).

We also collect your preferences regarding updating you by email and/or post regarding our products, services and offers.

Your credit card number is used to process your request for products or services and will not be shared with third parties that are not involved with the transaction.

In addition, in order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose

The Concorde Initiative will not trade, sell or share personally identifiable information for use by any third parties.

Non-personally Identifiable Information

As a result of using technology certain non-personally identifiable information is gathered, such as your IP address. Currently no use is made of this information by The Concorde Initiative other than to advise us of traffic to our site. If this situation changes then we will amend our Privacy Policy and make an announcement clearly on our Website.

How We Use Your Information

We use the information that you share with us for these purposes:

1. To provide you with the products and services that you request or buy from this website
2. For marketing and promotional purposes, including to provide you with information that you request and information about products and services that we offer
3. To ensure proper billing

How Do I Tell That I Don't Want to Be Contacted or Change My Personally Identifiable Information?

Our web site and email communications provide you the opportunity to opt-in to receive communications from us at the point where we request information from you. You always have the option of removing your name from our e-mail mailing list(s) so that you will not receive further e-mail promotional communications from us. You can advise us to change your personally identifiable information either through this website or by sending an email to service@the-concorde-initiative.com.

Links and Third Parties

Our website may provide links to resources that we believe may be useful. These links will lead you to websites operated by third parties that operate under different privacy policies. We encourage you to review those privacy policies, as we have no control over information you may submit to those third parties.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

How Do We Protect Your Information?

Security for all personally identifiable information is extremely important to us. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Furthermore, information of a personal nature as provided to us via on-line questionnaires and personal profiles is held in an encrypted state and as such is not able to be accessed by anyone other than through the application of a decryption key. The decryption keys are held secure and off-site.

Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or from our online products and services and you do so at your own risk. Upon receipt of your transmission, we strive to ensure the security of that information in our systems.

Privacy Policy Updates

By using our website, you signify your acceptance of this Privacy Policy. The Concorde Initiative reserves the right to modify, alter or otherwise update this policy at any time. Visitors are encouraged to review this policy from time to time to stay abreast of any changes. Your continued use of our web sites following the posting of any changes to this policy means you accept those changes.

This privacy policy was last modified on July 14, 2006.

Copyrights

Unless otherwise expressly noted, all materials, including images, illustrations, designs, icons, photographs, appearing anywhere on this website is protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by the company or by the original creator of the materials. None of the materials may be copied, reproduced, displayed, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means other than as described in the Terms and Conditions section of this website. Any unauthorised use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil action.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

My Details, The Concorde Initiative, 38 Gay Street, Bath, BA1 2NT, UK